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Cookie Policy

This Cookie Policy provides information on how Arc Games Inc. and Gearbox Publishing Amsterdam B.V. (collectively “Arc Games”, “we”, “us”, or “our”) use cookies on our websites located at www.arcgames.com, www.torchlight1.com, www.torchlight2.com, www.torchlight3.com, www.haveanicedeath.com, www.hyperlightbreaker.com, www.iplayufogame.com, www.playstartrekonline.com, www.playneverwinter.com, www.playchampionsonline.com, www.playpwi.com, www.gogigantic.com, and www.remnantgame.com and any micro-site or subdomains of such sites (collectively, the “Website” or our “site”). We encourage you to read the policy in full so that you can understand what information we collect using cookies and how that information is used.

To the extent that any personal information is collected through cookies, our Privacy Policy applies and complements this Cookie Policy.

This Cookie Policy does not apply to any third-party websites, services, or applications, even if they are accessible through our site. We advise to consult their respective privacy and cookie policies to learn more about how they process your personal information.

What are cookies?

Cookies are small data files that are stored on a user’s hard drive at the request of a Website or the Service (as defined in our Privacy Policy) to enable the Website or the Service to recognize users who have previously visited them and retain certain information such as customer preferences and history. If we combine cookies with or link them to any of the personally identifying information, we would treat this information as personal information. Clear gifs (also known as web bugs or web beacons) are small, invisible graphic images that may be used on the Website or Service or in emails relating to the Website or Service to collect certain information and monitor user activity on the Website or Service. When you receive email from us, we may use web beacons, customized links or similar technologies to determine whether the email has been opened and which links you click in order to provide you more focused email communications or other information. If you wish to block, erase, or be warned of cookies, please refer to your browser or mobile device’s instructions or help screen to learn about these functions. You may not be able to delete or disable cookies on certain mobile devices and/or certain browsers. Remember, if a browser or mobile device is set not to accept cookies or if a user rejects a cookie, some portions of the Website or Service may not function properly. For example, you may not be able to sign in and may not be able to access certain Website or Service features or services. You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org. To manage Flash cookies, please click here.

We may also use third party vendors to serve ads on our Website using cookies. These third parties may place cookies to collect information, and information provided by these devices may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of our Service and the other sites tracked by these third parties.  This policy does not apply to, and we are not responsible for, cookies in third party ads or for compliance with such third parties’ privacy policies or data collection practices.

Our use of cookies in the European Union

The advertising industries in EU have developed schemes to help you opt-out of receiving cookies used for these purposes. You can find out more about the EU scheme from www.youronlinechoices.eu. If you would like more information about cookies and targeted advertisements or to opt out of having this information used by companies that are part of the Network Advertising Initiative, please visit www.networkadvertising.org/choices. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Notwithstanding the above, if you are based in the European Union, we will only use, where applicable, strictly necessary, performance, functional, targeting, and social media cookies when you have given your consent for this, as described herein. You can choose whether to accept the use of cookies by indicating your cookie preferences in our cookie management tool located at the footer of each Website.

What are cookies used for?

Cookies do lots of different jobs, like helping us understand how our site is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What types of cookies are used by Arc Games?

The types of cookies used on our site can generally be put into one of the following categories as described below:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social Media Cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

You can see a list of the relevant cookies by way of our cookie management tool located at the footer of each Website.

How long will cookies stay on my browsing device?

The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device after you have finished browsing until they expire or are deleted.

How you can manage cookies from this site

You can choose whether to accept the use of certain cookies by indicating your cookie preferences on our cookie management tool to activate cookies. Please note that if certain cookies are disabled, not all Website features may operate as intended.


Information about the cookies used by us may be updated from time to time, so please check back on a regular basis for any changes. The last modification date of this document is shown at the bottom of this page.


If you have any questions about this Cookie Policy, please contact us by email at privacy@arcgames.com.

Last modified: April 29, 2024

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